Personal Care Mgmt (PCM)

The Medicaid-funded Personal Care Management (PCM) program offers home-based support to individuals requiring physical help with activities of daily living due to their disability. A Northeast Arc Personal Assistance skills trainer, with the help of a nurse and occupational therapist, assesses the personal care needs of the individual, and prepares a PCA application to submit to Medicaid. Once approval is received, the skills trainer teaches the individual how to successfully hire, train, supervise, and pay his or her own personal care attendants. PCA Overtime Update: November 22, 2016 PCA Overtime Policy: Temporary and Continuity of Care Approval Criteria, November 22, 2016 PCA Overtime Management FAQs: November 23, 2016 PCA Overtime Request Form PCA Job Board Eligibility requirements To be approved for a personal care attendant, an individual must:

  • Be Medicaid-eligible
  • Require physical assistance (due to a disability) in order to complete some aspects of personal care
  • Receive prior approval for PCM services from the Division of Medical Assistance

Depending on individual need, assistance may be approved to help complete the following tasks:

  • Bathing
  • Dressing
  • Toileting
  • Grooming
  • Eating
  • Mobility
  • Medication administration
  • And in some cases: light housekeeping, laundry, meal preparation, and transportation to medical appointments.

Northeast Arc serves communities throughout northeastern Massachusetts, Greater Boston, and Metro West.

Contact us at 978-762-0301 for more information about Northeast Arc’s PCM services. For information about our Fiscal Intermediary services, click here.

OFFICE LOCATION: 1 Southside Road, Danvers, MA 01923

Personal Care Attendent (PCA) New Hire Orientation Program Started in 2014 As part of an effort to ensure that PCAs receive consistent and comprehensive information about their jobs, the Council signed an agreement with 1199SEIU to provide a formal orientation for persons who will be doing PCA work for the first time. All PCAs who were hired after January 1, 2014 are required to complete orientation. All PCAs employed prior to this date are exempt. To learn more, see this new video. Learn more about the Workforce Council. To find a PCA, visit the PCA Directory.